For the second straight year, North Texas Medical Center (NTMC) has been recognized as one of the nation’s best hospitals by a national magazine.
NTMC recently was named a High Performing Hospital by “US News and World Report.”
Scores used by “US News and World Report” are based on surveys given to patients after leaving the hospital. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is required of most hospitals and asks patients to rate their hospital stay. Each hospital receives an overall score in each category.
NTMC received four out of five stars in Patient Experience on the HCAHPS survey. The hospital scored at or above the national average in the following categories: Satisfaction with the hospital overall, Willingness to recommend, Satisfaction with hospital room cleanliness, Satisfaction with noise volume, Satisfaction with nurses’ communications, Satisfaction with quality of discharge information and Satisfaction with communication about medicines.
NTMC received the highest scores in the category of Pneumonia. A hospital’s pneumonia score is based on multiple data categories, including patient survival, discharging patients to home nurse staffing and more.
For more than 35 years, US News and World Report’s annual Best Hospital Rankings have helped guide patients, in consultation with their doctors, to the right hospital when they need care.
In the last three years, NTMC has been named a five-star hospital for both patient satisfaction and quality of care according to the Centers for Medicare and Medicaid Services. The hospital has also been named a Center of Excellence for Nursing Services according to the Center for Improvement in Healthcare Quality.
