Becker’s Hospital Review has recognized North Texas Medical Center (NTMC) in Gainesville as a hospital with a five-star rating in nurse communication. NTMC is one of only 529 hospitals nationwide to achieve this distinction.
Becker’s compiled a list of hospitals that were rated five stars for nurse communication in each state, according to Centers for Medicare and Medicaid’s (CMS) Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) data. CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures.
For nurse communication, data from HCAHPS survey questions are used. These questions summarize how well patients feel that their nurses explained things clearly, listened carefully to them, and treated them with courtesy and respect. The data was collected between October 2023 and September 2024, and released on Aug. 6.
About North Texas Medical Center
North Texas Medical Center is an acute care hospital located in Gainesville, Texas. The 125,000-square-foot medical center houses 42 medical/surgical beds, a 6-bed intensive care unit, and a 12-bed women’s center. Also included in the medical facility are a 15-bed outpatient surgery center, an expanded surgical department, a vascular lab and a greatly expanded emergency department (five fast-track, three trauma and three specialty rooms). NTMC serves the residents of Cooke, eastern Montague, western Grayson and northern Denton counties in Texas and southern Love County, Oklahoma. NTMC is operated by Community Hospital Corporation and owned by Gainesville Hospital District. For more information, please visit www.ntmconline.net